Reference

hanabi88 Privacy Policy: What We Collect and Why

Q: Can I request a copy of the data hanabi88 holds about me?

Yes. Send your request to support@hanabi88.xyz from your registered email, or open a live chat session between 08.00 and 23.00 WIB. We verify your identity first, then provide your data export within two business days.

Your account data at hanabi88 is handled under a clear set of rules — what we collect, how long we keep it, and exactly how you can request…

Account Data ProtectionDANA & QRIS Transaction RecordsCookie ControlsRetention PolicyData Request Path

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What This Privacy Policy Covers

hanabi88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the information needed to verify your identity, process deposits through DANA, OVO, GoPay or QRIS, and maintain your transaction history. This includes your registered phone number, payment wallet identifiers, device type, and session activity. We do not

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sell your personal data to third parties. Retention periods follow the obligations that apply where local law permits — generally your account records are held for the duration of your active account plus a standard archival window. You have the right to request a copy of
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your data or ask us to correct inaccurate records at any time through our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OUR TEAM

How to Reach Us About Your Data

If you have a question about your personal data, want to request a correction, or need to understand what records we hold on your account, our…

DATA HANDLING STANDARDS

How We Manage Your Personal Information

We apply a consistent set of practices across every account on our platform to keep your information accurate, accessible only to you, and protected in transit and at rest.

Data Collection Scope

We collect only what is required to run your account: phone number, payment wallet IDs for DANA, OVO, GoPay or QRIS, device type, and session logs. Nothing beyond operational necessity.

Cookie Usage

Session cookies keep you logged in across pages. Analytics cookies are first-party only and measure page load and navigation — no cross-site tracking scripts are loaded in the lobby.

Account Security

Your account password is stored as a one-way hash. Phone verification is required before account access is granted, which means even our support staff cannot log in on your behalf.

Data Retention

Active account records are held as long as your account remains open. If you close your account, non-transactional data is deleted within 30 days; transaction records are archived as required where local law permits.

Who Can Access Your Data

Access to personal records is restricted to the account-operations team on a need-to-know basis. Payment processors such as QRIS settlement networks receive only the minimum data needed to clear a transaction.

Requesting Changes

To correct a name mismatch, update your registered phone number, or request full data export, contact support via live chat or email. We verify your identity before making any change.

Common Questions About the hanabi88 Privacy Policy

Below are the questions we hear most often from Indonesian players about how their data is used, stored and protected on our platform. If your question is not covered here, our support team is available daily until 23.00 WIB.

We collect your registered phone number, the wallet identifier for DANA, OVO, GoPay or QRIS you use at the cashier, your device type, and your session and transaction logs. We do not collect government ID documents unless a verification step is triggered.

Yes. Every deposit and withdrawal processed through DANA, OVO, GoPay or QRIS is logged to your account profile. These records are visible in your transaction history and are held for the period required where local law permits.

Yes. Send your request to [email protected] from your registered email, or open a live chat session between 08.00 and 23.00 WIB. We verify your identity first, then provide your data export within two business days.

We use session cookies to maintain your login state as you move between the lobby, cashier and account pages. First-party analytics cookies measure navigation patterns. No third-party advertising cookies are placed on your device through our pages.

Access is limited to the account-operations team on a strict need-to-know basis. Payment processors receive only the transaction data required to settle a DANA, OVO, GoPay or QRIS payment — your full profile is not shared with them.

Non-transactional personal data, such as device logs and session history, is deleted within 30 days of account closure. Transaction records tied to DANA or bank transfer activity are archived as required by applicable rules where local law permits.

Contact support through live chat or email with your registered phone number. Our team verifies your identity before updating any record — phone number corrections, name adjustments and wallet-ID fixes are all handled through this same path.

hanabi88 Privacy Policy: What We Collect and Why

How to Reach Us About Your Data

How We Manage Your Personal Information

Data Collection Scope

Cookie Usage

Account Security

Data Retention

Who Can Access Your Data

Requesting Changes

Common Questions About the hanabi88 Privacy Policy

01 What personal data does hanabi88 collect when I open an account?

02 Does the hanabi88 Privacy Policy cover my DANA and QRIS transaction records?

03 Can I request a copy of the data hanabi88 holds about me?

04 How does hanabi88 use cookies on the platform?

05 Who at hanabi88 can see my account and payment information?

06 What happens to my data if I close my hanabi88 account?

07 How do I correct wrong information on my hanabi88 account?

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