Reference

hanabi88 Terms and Conditions for Your Account

These Terms and Conditions govern every account you open and every transaction you place on hanabi88, including deposits via DANA, OVO, GoPay and QRIS.

Applies to all accountsDANA · OVO · GoPay · QRISAccess depends on local lawIndonesia-facing termsUpdated and in force

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What These Terms Cover on hanabi88

hanabi88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By creating an account on hanabi88 you agree to follow the rules set out in these Terms and Conditions in full. Each section covers a specific obligation: account registration and phone verification, deposit and withdrawal conduct using local rails such as DANA, OVO, GoPay, QRIS, virtual

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account and bank transfer, and the conditions under which we may suspend or close an account. We do not accept registrations where access is restricted, and eligibility for any feature depends on local law. You are responsible for keeping your login credentials secure; any activity recorded
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under your account is considered your own until you formally notify us. Changes to these terms take effect as soon as they are published on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe your account has been actioned in error, our support team is available…

HOW WE HANDLE YOUR DATA

Account Security and Policy Practices at hanabi88

We apply consistent data and account-security practices across every registered account, whether you joined from Surabaya or anywhere else in Indonesia.

Data Retention

We retain account records, transaction logs and identity documents for as long as your account is active and for a legally required period after closure. You may request a copy of your stored data at any time through support.

Cookie Policy

Cookies on hanabi88 are used for session security and to remember wallet preferences such as your last-used DANA or QRIS selection. You can adjust cookie permissions in your browser, though some features require session cookies to work.

Account Security

Phone verification is required before any withdrawal is processed. If you suspect unauthorised access, use the account-lock option in your profile settings immediately and contact live chat to escalate.

Data Requests

To request a correction, export or deletion of personal data tied to your account, submit a written request via email with your registered phone number. We process verified requests within 14 days.

Policy Changes

When we update these Terms and Conditions, we post the revised version on this page and record the change date at the top. Continued account use after a change constitutes acceptance of the updated terms.

Complaints Path

If you disagree with how a term has been applied to your account, you may escalate by email after an initial live-chat attempt. We log every escalation and respond with a written outcome within 5 business days.

Common Questions About hanabi88 Terms and Conditions

These are the questions we hear most often from accounts reviewing our Terms and Conditions before or after registration.

The complete Terms and Conditions are published on this page and updated in place when changes occur. You can also access them from the footer link on any page of the hanabi88 site.

The same Terms apply to all accounts, but access to specific features depends on local law. Where local law permits, all lobby areas and wallet rails including DANA and QRIS are available.

No. The Terms require that every wallet used for deposits or withdrawals is registered to the same phone number as your hanabi88 account. Using another person's wallet is a breach of these conditions.

Send a written request by email with your registered phone number. We process verified requests within 14 days and confirm completion by reply.

We publish the updated Terms on this page with a change date. Continuing to log in and use your account after that date means you accept the revised terms. We do not require you to re-sign.

Raise the dispute via live chat within 24 hours of the transaction timestamp. For QRIS payments specifically, the 24-hour window is counted from the scan confirmation shown in your account history.

Submit an account-closure request through email or live chat. We close the account after verifying your identity and settling any pending withdrawals. Retained records follow the data-retention rules described in these Terms.

hanabi88 Terms and Conditions for Your Account

Reach Us About These Terms

Account Security and Policy Practices at hanabi88

Data Retention

Cookie Policy

Account Security

Data Requests

Policy Changes

Complaints Path

Common Questions About hanabi88 Terms and Conditions

01 Where can I read the full hanabi88 Terms and Conditions?

02 Do the Terms and Conditions apply differently depending on where I am in Indonesia?

03 Can I use a shared or family DANA or OVO wallet for deposits?

04 How do I request a change or deletion of my personal data under these Terms?

05 What happens to my account if the Terms and Conditions change?

06 How can I dispute a transaction that I believe was handled incorrectly under these Terms?

07 What is the process if I want to close my account under these Terms?

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